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Flower Arrangements

PRIVACY POLICY

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

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Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities

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What data do we collect?

Essence - Flowers by Design collects the following data:​

  • Contact details including name, email, telephone number and shipping, billing address;

  • Login and account information, including screen name, password and unique user ID;

  • Payment or credit card information.

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How do we collect your data?

You directly provide Essence - Flowers by Design with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Use or view our website via your browser’s cookies.​

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How will we use your data?

Essence - Flowers by Design collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

When Essence - Flowers by Design processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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How do we store your data?

Essence - Flowers by Design will keep your personal and payment data for 12 months. Once this time period has expired, we will delete your data by redacting your personal and payment data from our records.

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Marketing

Essence - Flowers by Design would like to send you information about products and services of ours that we think you might like.​

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Essence - Flowers by Design from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us directly.

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What are your data protection rights?

Essence - Flowers by Design would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Essence - Flowers by Design for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Essence - Flowers by Design correct any information you believe is inaccurate. You also have the right to request Essence - Flowers by Design to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Essence - Flowers by Design erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Essence - Flowers by Design restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Essence - Flowers by Design processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Essence - Flowers by Design transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 07516 187 911

Or email us: sales@essence-flowersbydesign.co.uk

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

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What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Essence - Flowers by Design uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Essence - Flowers by Design uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Essence - Flowers by Design sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

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How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

The Essence - Flowers by Design website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Essence - Flowers by Design keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

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How to contact us

If you have any questions about Essence - Flowers by Design's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sales@essence-flowersbydesign.co.uk

Call us: 07516 187 911

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